Topic: Identifying vulnerable taxpayers
Tuesday 22 July 2025 | 12:30-2:00pm AEST
Supporting those who need it most: identifying vulnerable taxpayers
Discover how you can make a real difference to your vulnerable clients. This engaging session will equip you with the tools to recognise signs of vulnerability in clients and provide practical ways to offer the right support.
Whether due to financial abuse, mental health issues or challenging personal circumstances, learn how early identification and the right approach can lead to better outcomes for your clients.
This session will cover:
How to identify a vulnerable client
Understanding financial abuse
The Government’s proposed policy changes directed at ending financial abuse
How practitioners can support vulnerable clients.
Panellists:
- Annemarie Wilmore, Johnson Winter Slattery
- Dr Ann Kayis-Kumar, UNSW
This session is brought to you by your NSW State Council