Published Date: 9 Jul 2024
This article explores the evolving landscape of professional services in the digital age, with a focus on the tax advisory sector. It discusses the increasing importance of emotional intelligence as a differentiator in a world where IQ can be digitally disrupted. It examines the impact of new and emerging technologies, including generative artificial intelligence, and considers the historic nature and characteristics of the professions and how they may be impacted by fundamental and unprecedented changes happening around us. The findings suggest that, while IQ remains important, emotional quotient is becoming increasingly critical. The future tax adviser will need to leverage technology and their intellect to develop deep specialisations, but the human-centric delivery of that expertise will be paramount. The article concludes by urging readers to consider the changes happening around them and the impact of those changes on their careers and businesses.
Sorry, this is subscriber only content.
To gain access to this material and much more - Subscribe Now.
(Note: Members can access Taxation in Australia journal articles without a Tax Knowledge Exchange subscription - please log in to access).
Already a Subscriber? Login now
Already a Subscriber? Login now
Details
The material is copyright. Apart any fair dealing for the purpose of private study, research criticism or review, as permitted under the copyright Act, no part may be reproduced by any process without written permission from The Tax Institute.
Unless expressly stated, opinions are not that of The Tax Institute, which accepts no responsibility for the accuracy of any of the information contained within it.
The Tax Institute
(ABN 45 008 392 372 (PRV14016))
("TTI")
The Tax Institute is a Recognised Tax Agent Association (RTAA) under the Tax Agent Services Regulations 2009.
All materials provided on this site are protected by copyright and are owned by or licensed to TTI.
Except as expressly permitted by TTI or the copyright owner, any person or company who uses this site must not use, reproduce, redistribute, retransmit, publish or otherwise transfer, or commercially exploit, the materials or any information, software or other content, in whole or in part, which is available through this site.
Tags