This paper examines alternative dispute resolution (ADR) as it relates to disputes on GST matters. It includes discussion of the different kinds of ADR used by the ATO in resolving disputes; the ATO’s approach to ADR generally;when it may and may not be appropriate to engage in ADR; and what to do if you have a matter that you think may be appropriate for ADR. An update on the ATO’s pilot on the use of in-house facilitation for GST disputes and other recent developments will also be discussed. This is a practical paper covering:
- alternative dispute resolution – what is it and when to use it?
- what is the ATO approach to ADR?
- working with the ATO
- where to from here?